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Before
attempting to returning
any merchandise, call
Christmas Lights and More
at (866) 445-4449 in order to receive a Return
Merchandise Authorization (RMA) number.
Christmas Lights and More must receive the
returned item within 10 days after an RMA number
has been issued. An assigned RMA number is valid
for 10 days only and will expire on the 11th day
after the date of issuance, at which time any
returned products will be refused.
Christmas Lights
and More
happily accepts returned items within 30 days after
merchandise is received. A full refund will be issued,
less a 25% re-stocking fee, if all returned items are
new and in their original packaging. Products that
arrived defective or have become defective within 30
days of shipment may be returned for credit or exchanged
for a replacement product. All replacements must be an
identical product and version.
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Items should be
returned with the invoice, manuals and
accessories in the original shipping carton or
similar packaging. Failure to return all
original merchandise with accompanying
accessories and materials will result in the
product being returned without credit and at the
expense of the customer.
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Christmas Lights and More does not issue credit
for costs incurred in shipping a returned item.
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Christmas Lights and More does not accept
returns on Custom Cut Rope Light.
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Orders placed during the November-December
holiday season must be returned to us on or
before December 15th or they will not be
accepted and no credit or refunds will be
issued.
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