Christmas Lights and More happily accepts returned items within 30 days after merchandise is received. A full refund will be issued, less a 25% re-stocking fee, if all returned items are new and in their original packaging. Products that arrived defective or have become defective within 30 days of shipment may be returned for credit or exchanged for a replacement product. All replacements must be an identical product and version.

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Items should be returned with the invoice, manuals and accessories in the original shipping carton or similar packaging. Failure to return all original merchandise with accompanying accessories and materials will result in the product being returned without credit and at the expense of the customer.

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Prior to returning any merchandise, call Christmas Lights and More at (866) 445-4449 in order to receive a Return Merchandise Authorization (RMA) number.  Christmas Lights and More must receive the returned item within 10 days after an RMA number has been issued. An assigned RMA number is valid for 10 days only and will expire on the 11th day after the date of issuance, at which time any returned products will be refused.